FAQ's

What is direct selling?

It is a way to sell products or services directly to customers, away from a retail location. A direct sales business allows you to connect with customers one-on-one, in groups, through online sales, catalog sales or by phone. People in the direct selling industry are often known as independent consultants, distributors or representatives.

Is direct selling for me?

A direct selling opportunity is a viable option for people of all ages, genders and income levels. It is an especially good opportunity for women who want more flexibility and control over their lives, and who:

• Have an entrepreneurial spirit.
• Like working with people.
• Desire a less structured working environment.
• Are looking to supplement their income without making a large investment.
• Want an opportunity to earn unlimited income.

How many people make money in direct selling?

Studies by the Direct Selling Association (DSA) show that more than half of direct sellers report that their net income from direct selling, after taxes and expenses, is positive.
Direct sellers report a positive experience with direct selling in other ways as well:

• 80 percent of direct sellers say that direct selling meets or exceeds their expectations as a good way to supplement their income or as a way to make a little extra money for themselves.
• 91 percent of direct sellers say that direct selling meets or exceeds their expectations as a business where the harder they work, the more money they can make.

What is Mary Kay Inc.'s relationship with the Direct Selling Association (DSA)?

The Direct Selling Association (DSA) is a highly regarded U.S. national trade association of firms that manufacture and distribute goods and services sold directly to consumers through an independent sales force. Mary Kay Inc. has been a member of the DSA since 1970, and Mary Kay executives have a history of involvement with the organization. Several have served or currently serve on the governing board and have been instrumental in shaping policies for the industry, particularly the Code of Ethics.

Is there a direct selling Code of Ethics?

The Code of Ethics is the cornerstone of the Direct Selling Association's commitment to ethical business practices and consumer services. It ensures that statements made by member companies are honest and forthright. Mary Kay executives led the way and played a key role in strengthening the code to further protect consumers and independent sales force members in the industry. Every member company pledges to abide by the Code's standards and procedures as a condition of admission and continuing membership.The Code assures the independent sales force and consumers that they are dealing with a company serious about providing quality and service at the highest levels.
The Direct Selling Association recognized Mary Kay as a participant in the 2009 "DSA Code of Ethics Communication Initiative" for their efforts to promote the Code of Ethics.

What is the World Federation of Direct Selling Associations (WFDSA), its Codes of Conduct and Guidelines for Internet Use?

The World Federation of Direct Selling Associations pursues the highest level of ethical conduct in the global marketplace, fosters advocacy by partnering with government, consumer and academic leaders, and strengthens management of national and regional Direct Selling Associations (DSA). In an effort to promote the highest ethical standards possible around the world, the WFDSA created World Codes of Conduct for Direct Selling. Every national DSA pledges to require each member to adopt the World Code as the minimum standard as its code of ethics. A national DSA may exceed the World Code as its standard.
The DSA Internet Council's Guidelines for Internet Use was created as a complement to the DSA Code. The Guidelines are voluntary and encourage proper, responsible and professional use of all electronic communication for commercial purposes. At Mary Kay, we are committed to conducting business with the utmost integrity. We encourage Mary Kay Inc. employees, independent sales force members and customers to become familiar with and be proud of Mary Kay's affiliation with the DSA, its Code and voluntary Guidelines for Internet Use. If you have questions or concerns regarding your experience with Mary Kay or an independent sales force member, we encourage you to contact us at 1-800-MARY KAY (1-800-627-9529) or e-mail us at webmaster@marykayinc.com. We welcome the opportunity to assist with the resolution of any concerns you may have. For further information about the DSA Code of Ethics, click here, or contact the Association at (202) 452-8866.

Where can I get more great facts and information about direct selling?

To learn more about direct selling, visit the national Direct Selling Association (DSA) frequently asked questions page.

 

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